Federal law requires that we have your prescription on file before we ship your nebulizer systems, nebulizers, or holding chambers. We adhere strictly to this policy and will not ship unless we have a valid prescription on file referencing the patient name and physician information.
We’ve made this easy for you by providing several ways to get your prescription to us. Please be sure to write or type your order number on your prescription before sending it.
Send us your prescription by:
• Uploading your prescription when adding an Rx-required product to your cart.
• Uploading your prescription directly from your physician's office with sendrx.nebology.com.
• Contacting your physician and request them to fax a copy of your prescription to us at 866-723-9436.
• Contacting your physician and request them to upload a copy of your prescription at sendrx.nebology.com. Learn more on our blog page about SendRx.
Technical Tip: There are many different ways to digitize a written prescription allowing you to send it to us with minimal time and effort. Using a standard desktop scanner provides an optimal quality scan, but often a well-lit, clear digital photo taken with a high quality camera phone or similar can be more than sufficient. Our Customer Support team members are available and willing to help you with this and any other part of the ordering process if needed.
For questions or concerns, or for more information about prescription requirements please feel free to contact a Customer Support member during our standard business hours- 9am to 5pm, Eastern Standard Time:
• Send an email to info@nebology.com
• Call toll-free at (888) 224-0135