The purpose of this privacy policy is to inform you, the customer, how personal information is collected on Nebology.com. Please read and understand this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. This policy will change over time as ecommerce industry practices, technology, and security advances continually evolve. All changes made to this policy will be posted on our site and are only forward acting. You are encouraged to review our privacy policy whenever you visit the site to make sure that you understand how any personal information you provide may be used.
We Respect Your Privacy
Nebology.com is committed to respecting your online privacy, and we recognize your need for the appropriate protection and management of any personal information you share with us. This Privacy Policy has been created so that you can understand the practices and care with which we intend to treat your personal information.
Billing and Credit Card
Information Nebology.com complies to all PCI Compliance standards, and is protected by the highest SSL encryption available (256 bit). Credit card information is passed directly through a secure payment gateway and is never stored on internal servers or databases. The total payment amount is authorized upon submission and approval is reflected within the checkout process. Once the order is shipped, the authorization amount will be captured. If you are paying by credit card, the charges will appear on your statement as Nebulizer Solutions LLC.
Links to Other Sites
Nebology.com often provides suggested links throughout the site to various other websites for information, educational, and even marketing purposes. Please not that this privacy policy is applicable to your experience on this website only. If you choose to follow links to other external web sites, then you are no longer covered within the details of this particular privacy policy. Please consider reviewing the privacy policies posted at those other sites as well to understand how they might treat your personal information.
Personal Information
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.
Your personally identifiable information is kept secure. Only authorized employees, agents, and contractors who have agreed to keep information secure and confidential have access to this information.
Nebology.com may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors, and understanding how visitors use the website. Cookies can also help customize the user experience. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to this type of information. Aggregate cookie and tracking information may be shared with third parties.
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. This would only occur when permitted or required by law, when trying to protect against or prevent actual or potential fraud or unauthorized transactions, or while investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.
Email Addresses
Your email address is primarily used to communicate the status of your order. Nebology.com will not sell or share your email address. If you choose to opt in to one of our mail lists then we will use the email address provided to send promotional information and keep you informed of changes to our website. You can choose to unsubscribe from our mail list(s) at any time by following the unsubscribe link provide at the bottom of the email communication.
Nebology.com Advertising
Nebology.com may use third party vendors such as Google’s AdWords as an advertising tool to remind and invite both past and future customers to the site. Our goal is to be as efficient and accessible as possible to consumers searching online for the best possible quality and prices for nebulizers and respiratory equipment. If a user has frequently searched the web for items or services similar to the services and products Nebology.com offers, a marketing ad can and may appear on other sites that participate in such advertising programs. These third party vendors will often advertise via search engine results in the form of paid and unpaid ads to any audience that has an interest in similar services, equipment, and supplies we offer on our site. Nebology.com currently uses third party vendors such as Google AdWords, YouTube, AdCenter’s Bing and Yahoo Shopping for online advertising.
We also use other social media outlets such as Facebook, Twitter, YouTube, and others as necessary. These third party vendors will often use cookies to determine the consumer interests and streamline the marketing advertisement relevant to your past searches and visited sites such as Nebology.com. Nebology.com may compensate some of these third party vendors to advertise. If a consumer wishes to opt out of any of our vendor’s use of cookies they may visit Network Advertising Options.
For questions or concerns, or for more information please feel free to contact a Customer Support team member during our standard business hours- 9am to 5pm, Eastern Standard Time:
• Click on the “LIVE CHAT” icon found on the bottom of the website to start a live chat
• Send an email to info@nebology.com
• Call toll-free at (888) 224-0135
More About Information Collected and Site Cookies
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What we collect:
We may collect the following information:
- name
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
For the exhaustive list of cookies we collect see the List of cookies we collect section.
What we do with the information we gather:
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at {{config path="trans_email/ident_general/email"}}
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to {{config path="general/store_information/address"}}.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
List of cookies we collect
The table below lists the cookies we collect and what information they store.
| COOKIE name | COOKIE Description |
|---|---|
| CART | The association with your shopping cart. |
| CATEGORY_INFO | Stores the category info on the page, that allows to display pages more quickly. |
| COMPARE | The items that you have in the Compare Products list. |
| CURRENCY | Your preferred currency |
| CUSTOMER | An encrypted version of your customer id with the store. |
| CUSTOMER_AUTH | An indicator if you are currently logged into the store. |
| CUSTOMER_INFO | An encrypted version of the customer group you belong to. |
| CUSTOMER_SEGMENT_IDS | Stores the Customer Segment ID |
| EXTERNAL_NO_CACHE | A flag, which indicates whether caching is disabled or not. |
| FRONTEND | You sesssion ID on the server. |
| GUEST-VIEW | Allows guests to edit their orders. |
| LAST_CATEGORY | The last category you visited. |
| LAST_PRODUCT | The most recent product you have viewed. |
| NEWMESSAGE | Indicates whether a new message has been received. |
| NO_CACHE | Indicates whether it is allowed to use cache. |
| PERSISTENT_SHOPPING_CART | A link to information about your cart and viewing history if you have asked the site. |
| POLL | The ID of any polls you have recently voted in. |
| POLLN | Information on what polls you have voted on. |
| RECENTLYCOMPARED | The items that you have recently compared. |
| STF | Information on products you have emailed to friends. |
| STORE | The store view or language you have selected. |
| USER_ALLOWED_SAVE_COOKIE | Indicates whether a customer allowed to use cookies. |
| VIEWED_PRODUCT_IDS | The products that you have recently viewed. |
| WISHLIST | An encrypted list of products added to your Wishlist. |
| WISHLIST_CNT | The number of items in your Wishlist. |